Executive Stress Office Support

What’s a VA Do?

Ever wondered what sorts of things a VA can actually do? One of my clients did and recently asked me for a list. So, here’s that list. This is by no means comprehensive and if the task isn’t on this list it doesn’t mean a VA can’t do it. Just ask and you’ll find out!

  • Secretarial support
  • Executive assistance
  • Word processing and document production – including letters, reports, spreadsheets etc
  • Proofreading and editing services
  • Copywriting
  • Desktop publishing – including newsletters, price lists, menus, flyers, brochures, advertising materials, social media graphics etc
  • Bookkeeping – including preparation of BAS IF they’re registered and meet ATO requirements (in Australia)
  • Transcription services – digital, tape, shorthand
  • Email response – including monitoring of email accounts either online or via remote access to client PCs, G-Suite or Exchange servers
  • Calendar management
  • Function arrangement
  • Travel – including booking flights, accommodation, rental cars etc
  • Telephone answering services
  • Database set up and management
  • Contacts management, customer relationship management, and CRM set up and management
  • Mail outs – including fax and email
  • Virtual office – if the client doesn’t have an office of their own – including provision of email address, fax/phone and PO box
  • Secretariat and NFP support
  • Association management
  • Meeting attendance and/or minuting
  • Internet research
  • eBay purchases
  • Concierge services
  • Article submissions to online resources
  • Link exchange programs and other internet “relationship marketing”
  • Web design and updating of sites
  • WordPress site management
  • Blog control – including set up and posting
  • Forum moderation
  • Web-conferencing and VoIP conferencing services
  • Podcasting including audio editing service and podcast management
  • Video editing services and YouTube services including captioning
  • Onsite filing and office management (some – but not all – do this)
  • Presentation preparation – eg PowerPoint, Keynote
  • Event management and set up
  • Expense claiming
  • Help Desk services
  • Training – software

Phew! As I said this isn’t necessarily ALL a VA can do – and not all VAs provide all these services – so if you’re not sure just ask.

©Lyn Prowse-Bishop – www.execstress.com