Tag: customer service

20 Things Learned: This is a Service Industry

Providing excellent service in the virtual assistant industry - eSOS

Lesson 16: Remember you are in a service industry. Remember you are providing a service – by which I mean we are in technically a ‘service industry’. After all our primary goal is to solve problems for clients. So you cannot help the client who calls you? Send them to someone who can – let them know…Read more