Tag: success strategies

20 Things Learned: This is a Service Industry

Providing excellent service in the virtual assistant industry - eSOS

Lesson 16: Remember you are in a service industry. Remember you are providing a service – by which I mean we are in technically a ‘service industry’. After all our primary goal is to solve problems for clients. So you cannot help the client who calls you? Send them to someone who can – let them know…Read more

20 Things Learned: I’m the Boss

Businesswoman with confident posture demonstrating the 'I'm the boss' mindset in a professional setting

Lesson 4: Have an I’m the Boss mindset! A common misconception is that this means you can do what you want. When I say no to coffee dates during the day, kick out friends who drop in, or when my daughter was at school and I used to respond to questions about what we were…Read more